Ceri has worked in the financial services sector for 20 years, originally as a lawyer and more latterly in a governance and risk management role.
She has worked at life insurers and a retail bank before taking up her current role in the executive team of a large occupational pension scheme. Her experience includes provision of legal advice covering the life insurance, pensions and benefits sectors, managing regulatory change, corporate governance and risk management.
Ceri has been a member of both the Pension Technical and Regulation (UK&EU) Practitioner Groups, ably chairing the former during her three-year term.
Ceri also sits on the Nominations and Operations Committees.
Martyn has been a Senior Regulatory Adviser at Sun Life Financial of Canada (SLoC) since 2011 and Deputy MLRO since 2018, where he is responsible for the operation and management of the financial crime and regulatory change functions within Compliance.
Martyn is a member of the Financial Crime Practitioner Group and has been the Main Member Contact at SLoC since 2016.
James has recently taken up the role of Head of Finance Operations at Phoenix Group leading a team of more than 60 Finance professionals with responsibility for the group’s life companies accounting production and controls.
Before this he held a number of roles in Phoenix’s Finance department, latterly specialising in Financial Reporting, leading that team. He has also spent a period leading the technical team on the Group’s IFRS 17 programme.
He is a long serving and active member of the Financial Reporting Practitioner Group.
James also sits on the Operations Committee.
Richard is Director of Enterprise Risk Management at Canada Life Group. He is qualified actuary (FIA) with specialisms in Life and Risk, with two decades experience in the Financial Services industry in several countries.
He has been involved with ILAG for 8 years and sits on the Risk Practitioner Group as Deputy Chair. He also spends time volunteering for the Actuarial Profession and spent 3 years on the IFoA Council until 2021, as well as Chairing the Advice & Assistance (A&A) committee for the International Actuarial Association (IAA), and a member of the IAA Professionalism committee. In 2021 Richard trained to be an executive coach with Henley Business school.
Tom is an Audit Partner at Deloitte and leads the firm’s Southern Regions Insurance & Investment Management Audit team.
In addition to his background in external audit, he has extensive experience of finance transformation and regulatory projects, notably in Solvency II.
Tom is currently Chair of the ILAG Prudential Regulation Practitioners Group, having been involved in the group since 2016.
Shalini is the Chief Compliance Officer at AIG Life UK. She is a qualified solicitor who has been working in the Life and Pensions industry for over 20 years. She started her career as a financial adviser before moving on to work in Compliance at Century Life.
Shalini has led Compliance, Risk and AML/Fraud teams at two of the largest UK Life and Pension outsourcing firms, Liberata (now HCL Ltd) and Diligenta Ltd (part of the TCS group). She then joined CPP group as Global Head of Risk and Compliance before joining AIG Life in September 2018.
Her specialties include compliance,
anti-financial crime, fraud, risk, corporate governance, acquisitions, due diligence, transformation of businesses, leadership, relationship management, and dealing with regulators.
Shalini sits on the Operations Committee.
Tim is Head of Protection at Hannover Re, responsible for business development and pricing.
With a background spanning life insurance and pensions, and experience in a number of protection markets across the globe, he is committed to supporting insurers in increasing access to protection in the UK
An actuary by profession, Tim started as a pension consultant before moving to Munich Re to price longevity and protection products. While there, he moved into a risk management role, focusing on a number of markets including North America, Asia and Australasia. In his current role, Tim works with insurers to launch innovative products that meet evolving policyholder needs in the UK.
Jo joined ILAG in 2013 and has headed the Management Team since 2021. She has worked in the life and pensions industry for many years, including roles in customer services, marketing, investments, compliance and financial crime prevention.
With over 25 years in the financial services industry, Chris has held an extensive range of director and other senior roles across major and specialist brands and service providers, with a particular focus on distribution strategy and business development delivery and most recently, he was Commercial Director at The Openwork Partnership, one of the largest financial advice providers in the UK.
Chris has been an active member of ILAG for many years, previously chairing the Distribution Practitioner Group. He has contributed to many ILAG consultation responses and sat on the Operations Committee.
Chris is committed to helping improve outcomes for businesses and consumers alike and is passionate about the value of personal financial advice.